Privacy Policy.
How FWT PROPERTIES, LLC collects, uses, and protects information from owners, tenants, and website visitors.
1. Information We Collect
We collect information that you provide directly and information collected automatically when you use this website.
Information You Provide
- Contact information — your name, company, email address, and telephone number when you file a spec sheet, call the office, or correspond with us.
- Inquiry content — the details of your request, including the division you select and the property or transaction you describe.
- Engagement information — where services are engaged, the ownership, financial, lease, and transaction documents needed to perform them.
- Fiduciary and escrow information — instructions, identification, and transaction details required for escrow, fiduciary, and trust work.
Information Collected Automatically
- Log data — IP address, browser type, referring page, and timestamps recorded by standard web-server logs.
- Usage data — pages visited and interaction events used to understand how the site performs.
- Cookies and similar technology — limited cookies needed for site function; see Section 6.
2. How We Use Information
- Responding to inquiries, spec sheets, and service requests.
- Performing property management, appraisal, escrow, listing, and fiduciary engagements.
- Operating trust accounts and completing transactions under written instructions.
- Operating, maintaining, and improving the website and firm operations.
- Communicating with you about engagements, statements, and service notices where you have provided contact details.
- Detecting, preventing, and addressing fraud, misuse, or unlawful conduct.
- Complying with legal obligations, including licensing, trust-accounting, tax, and recordkeeping requirements.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers — hosting, communications, banking, payment, and software vendors who process information on our behalf under contractual obligations.
- Transaction parties — counterparties, lenders, title and escrow parties, and vendors where needed to perform an engagement you have authorized.
- Professional advisors — attorneys, accountants, and insurers, where needed to operate the business.
- Authorities and regulators — where required by law, legal process, licensing audit, or to protect rights, safety, and property.
- Business transferees — in connection with a merger, sale, or reorganization of the company, subject to this Policy.
4. Confidentiality of Client Files
Engagement files — management records, appraisal workfiles, escrow instructions, and fiduciary documents — are treated as confidential client records. Access is limited to personnel working the file, and disclosure outside the file occurs only with client authorization or legal compulsion. Escrow information is handled strictly under written escrow instructions.
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy — to perform engagements, maintain trust-accounting and transaction records, comply with licensing and recordkeeping law, and resolve disputes. Inquiry correspondence is retained for a reasonable business period; transaction and engagement files are retained for the periods required by applicable law and professional standards.
6. Cookies and Tracking
This website uses a limited set of cookies and similar technologies necessary for site function and basic performance measurement. We do not use advertising trackers or sell browsing data. You can configure your browser to refuse cookies; some site features may not function as intended where cookies are disabled.
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal and client-file information against unauthorized access, disclosure, alteration, and destruction. Correspondence handled by email passes through our mail providers; no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information, subject to legal and professional retention obligations.
- Opt out of non-essential communications.
To exercise these rights, contact us at haoran.jin@fwtproper.shop or +1 708 578 8873. We will verify your identity before acting on a request.
9. State Privacy Notices
Residents of states with comprehensive privacy statutes may have additional rights under applicable law, including rights to know, access, correct, delete, and opt out of certain processing. We do not sell personal information and do not engage in targeted advertising based on cross-context behavioral data. Where a state law grants additional rights, we honor them as required.
10. Children's Privacy
This website and our services are directed to property owners and transaction parties, not children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
11. Third-Party Links
This site may contain links to third-party websites, including map, mail, or telephony functions. We are not responsible for the privacy practices of third parties; their policies govern information you provide to them.
12. Changes to This Policy
We may update this Policy from time to time. The current version will be posted on this page with an updated effective-date marker. Continued use of the website after a change constitutes acceptance of the revised Policy.
13. Contact Us
Questions about this Privacy Policy or our information practices:
- FWT PROPERTIES, LLC
- 602 E Draper Heights Way, Draper, UT 84020, United States
- Email: haoran.jin@fwtproper.shop
- Phone: +1 708 578 8873